Privacy Policy

Privacy Policy

We take your privacy very seriously at Pretty Wins Online Casino. This Privacy Policy outlines how we collect, use, store, and protect the personal data that you provide to us when creating an account or using our services.

What Personal Data Do We Collect?

When you sign up for a Pretty Wins Online Casino account, we ask for certain information such as your name, email address, phone number, date of birth, and login credentials. This is necessary in order to verify your age and identity, provide customer support, and manage your gaming experience.

Additionally, when using our services, we may collect data about how you interact with our website, including:

• Technical information such as device type, operating system, browser version, IP address, and device identifiers
• Location and time zone settings to personalize the user interface for each player

How Do We Use Your Personal Data?

We use your personal data in several ways, including:

1. To verify your age and identity: This is essential so that we can ensure you meet our minimum age requirements.
2. To provide customer support: In case of queries or problems, it's necessary for us to contact you directly via the details provided when creating an account.
3. To personalize your gaming experience: We tailor games recommendations based on a range of factors including but not limited to your preferences and interests.
4. To ensure security: Collecting device-specific information is necessary in order to detect any suspicious activity, enabling us to keep our website secure.

Do We Share Your Personal Data?

We may share your personal data with third-party partners or suppliers for the following reasons:

1. Verification Services: To verify age and identity.
2. Support Agents: For assistance purposes only when you engage support through live chat or email communications.
3. Customer Experience Tools:a) Feedback Analysis Software: This will help us determine which aspects of your user experience need improving, assisting in developing our offerings more effectivelyb) Security Measures, such as detecting any suspicious activity on the website

We only share information to reputable and authorized companies under terms that meet legal requirements for compliance.

Your Data Security

The security of player data is paramount at Pretty Wins Online Casino. We have implemented a comprehensive system to safeguard against unauthorized access or loss, comprising:

• Encrypted communication when transmitting your sensitive info
• Regular backups and maintenance
• Firewalls protecting servers from external threats

We make no representations as regards the integrity of such systems.

Your Rights

Under Data Protection regulations you have several rights. We respect your decision on these matters:

1. Request a copy: You may request all information related to you which we hold.
2. Amend errors in data collection: Let us know, if there are inaccuracies within the personal details we’ve collected for your account
3. Data erasure: Once your account is closed and balance returned we delete records.