Responsible gambling

Managing Your Gaming Experience: A Guide to Healthy Play

At Pretty Wins, we understand the importance of responsible gaming practices and the need for you to maintain control over your gambling habits. Our site provides various tools and resources designed to promote a safe and enjoyable experience.

Setting Deposit Limits

We encourage all our players to set deposit limits as part of their account settings. This allows you to specify how much money can be deposited into your account within a particular period, helping prevent excessive spending or accumulating debt.

To set a new limit:

1. Log in to your account and navigate to the 'Deposit' section.
2. Select the desired amount from the options provided or enter your preferred limit manually.
3. Confirm that you want to change your deposit limits.

Temporary Time-Outs

Sometimes, a break can be beneficial for all players. Our temporary time-out features allow you to step away from gaming without completely self-excluding yourself:

1. Log in and go to the 'Account' area of our site.
2. Look for the 'Self-Exclusion/Time-Out' option and select your preferred duration (1 day, 7 days, etc.).

Permanent Self-Exclusion

If you find that gaming is negatively impacting your life or relationships, we recommend a permanent self-exclusion:

1. Follow the steps outlined above to access account settings.
2. Find the 'Self-Exclusion/Time-Out' section and select 'Permanent Exclusion'.
3. Confirm this choice; once done, your account will be locked for 6 months (extendable), preventing any further gaming activity.

Reality Checks & Session Reminders

As part of our ongoing commitment to player well-being:

• Every hour while playing slots or other games with a RTP under 80%, you'll receive an automatic reality check.
• You can also customize these alerts yourself in the settings section, choosing more frequent reminders if needed.

Additional Safety Measures & Tools

Pretty Wins prioritizes your comfort and safety. Here are additional resources at your disposal:

• Reality Checks: Regular reminders of how long you've played within a session.
• Session Limits: Ability to limit individual gaming sessions by setting time or amount restrictions.
• Money Management: View real-time balance changes, keep track of spending limits, and receive notifications when reaching pre-set thresholds.

External Support Resources

If you're struggling with problem gambling, it's essential to seek professional help. Here are some external organizations that provide support:

• National Problem Gambling Help Services
• GamCare - The National Centre for Responsible Gaming

We strongly recommend these resources and encourage you to reach out when needed.

Our Commitment

At Pretty Wins, we're dedicated to creating a responsible gaming environment. If ever in doubt or need assistance with any of the tools listed above, please do not hesitate to contact us through our support channels.

Remember, taking control of your gaming is crucial for enjoying these activities while maintaining a balanced lifestyle.